Overview
Awaz.ai allows Whitelabel users to integrate SendGrid for sending custom, branded emails instead of default Awaz-branded emails. Follow these easy steps to configure your Whitelabel email templates and API keys.
✔ Integrate your SendGrid templates seamlessly
✔ Customize automated email communications
✔ Maintain brand consistency with personalized templates
Step-by-Step Guide to Set Up Whitelabel Emails
Log in to your SendGrid account.
From the left-hand menu, go to “Email Templates”, click on “Dynamic Templates,” and create a new one by giving it a name.
Choose the newly created template, open the editor, and customize your email layout and content.
Once done, copy the Template ID and paste it into AWAZ.
In SendGrid’s Settings, find API Keys and create a new key. Copy the API key and paste it into AWAZ.
After setting the API key and template ID in AWAZ, go back to SendGrid and edit your template to include supported variables like:
{{logoImage}}
{{name}}
{{company}}
{{url}}
💡 Example:
For the Customer Invite template, you may include your logo, name, company info, and the invite link ({{url}}
) within the message. Once this is completed, your emails will reflect your own branding.
Supported System Emails in Awaz.ai
Below is the list of system-triggered emails that you can whitelabel, along with their available variables:
📩 Customer Invite
Sent to customers when you invite them via email.
Variables:
{{logoImage}}
{{name}}
{{company}}
{{url}}
👥 Users Invite
Sent to team users when you invite them via email.
Variables:
{{company_name}}
{{url}}
💳 Wallet Recharge
Sent to you when a client recharges their wallet.
Variables:
{{value}}
{{url}}
📧 Email Verification
Sent to verify the client’s email address.
Variables:
{{logoImage}}
{{name}}
{{url}}
✅ Email Verified
Sent once the client verifies their email.
Variables:
{{name}}
🔐 Forgot My Password
Sent when a password reset is initiated.
Variables:
{{name}}
{{url}}
🔓 Password Recovered
Sent once the password has been successfully reset.
Variables:
{{name}}
Need Help?
We’ve got plenty of resources to assist you!
📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
📧 Support Email: [email protected]