Personalize Your AI Agent’s Voice with Awaz.ai

Awaz.ai provides a diverse selection of 20+ AI voices, allowing you to create a realistic and engaging AI call experience. You can:

✔ Select from male, female, young, and middle-aged voice styles
✔ Choose from multiple English accents & international languages
✔ Adjust tone, speed, and responsiveness to fit your brand
✔ Enable ambient background sounds to enhance realism
✔ Fine-tune sensitivity settings for natural AI-human interaction

Whether you're designing an AI for customer service, lead generation, or appointment scheduling, these settings help you create a personalized AI voice agent.

Step 1: Navigate to Voice Settings in Agent Configuration

To access Voice Settings, follow these steps:

Go to Awaz.ai: www.awaz.ai
Log into your account and navigate to the Agents section.
Select an existing agent or create a new agent.
Click "Edit" and go to the Settings tab.
Find the Voice Settings panel on the right-hand side.

💡 Tip: The Voice Settings panel lets you tweak how the AI sounds, responds, and adapts to conversations.

Step 2: Select a Voice Option & Customize Settings

🔹 Choosing a Voice Style & Language

Awaz.ai provides 20+ AI voice options, each tagged with:

✔ Gender: Male, Female
✔ Age Range: Young, Middle-aged
✔ Accents for English: American, British, Indian, Australian, Spanish, German
✔ International Languages: German, Spanish, Hindi, Japanese, Portuguese, French, Chinese, Russian, Italian, Korean, Dutch, Polish, Turkish, Vietnamese
✔ Multilingual Support: English & Spanish combined

💡 Tip: If you want an AI agent that matches your brand’s tone, select a voice that reflects your audience (e.g., a young female voice for customer service or a middle-aged male voice for professional calls).

🔹 Adjusting Voice Settings

You can fine-tune the AI’s voice with multiple sliders:

✅ Tone of Voice – Adjust between Calm → Emotional
✅ Voice Speed – Modify speed from Slow → Fast
✅ Voice Volume – Set the loudness level
✅ Responsiveness – Control how fast the AI processes speech
✅ Interruption Sensitivity – Adjust how the AI handles user interruptions

💡 Tip: If the AI interacts too quickly, lower the Responsiveness setting.

🔹 Enabling Backchannel, Silence Settings & Boosted Keywords

For a more natural and efficient AI conversation, users can configure:

✔ Backchanneling: Enables the AI to use phrases like "uh-huh" or "yeah" to signal active listening.
✔ End Call After Silence: Automatically ends the call if the user remains silent beyond a set duration (minimum 10 seconds).
✔ Boosted Keywords: Allows users to input specific names, brands, or terms to ensure they are accurately recognized and transcribed.

💡 Tip: Use Boosted Keywords for industry-specific terms, company names, or frequently mentioned words to enhance AI transcription accuracy.

🔹 Adding Ambient Sounds for Realism

To enhance call realism, users has the options to choose background noise:

🎵 Coffee Shop – Light café chatter
🎤 Convention Hall – Low crowd murmurs
🌿 Summer Outdoor – Gentle outdoor sounds
🏔 Mountain Outdoor – Subtle nature ambiance
📡 Static Noise – Light telephone static

💡 Tip: If you want calls to sound like they’re happening in an office or real-world setting, ambient noise makes a difference!