Overview
With a two-way Awaz.ai–Gmail integration:
Scenario A (Awaz.ai → Gmail): Automatically send emails when calls or leads are generated in Awaz.ai.
Scenario B (Gmail → Awaz.ai): Trigger Awaz.ai calls when certain emails arrive or match a specific filter in Gmail.
Get Started here - https://zapier.com/apps/awazai/integrations/gmail
Scenario A: Awaz.ai → Gmail
1. Create a Zap with Awaz.ai as the Trigger
In Zapier, click Create Zap.
Choose Awaz.ai as your trigger (e.g., Agent Trigger for a completed call).
2. Choose Gmail as the Action
For the Action, search Gmail.
Pick Send Email or Create Draft.
3. Map Lead Details to Email Fields
Connect your Gmail account.
Map fields like To: {{lead_email}}, Subject: “Thank you, {{lead_name}}”, Body: “We appreciate your time...”
4. Test and Turn On the Zap
Test the Zap by simulating an Awaz.ai call event.
If the email arrives correctly, enable the Zap for continuous automation
Get Started here - https://zapier.com/apps/awazai/integrations/gmail
Scenario B: Gmail → Awaz.ai
1. Create a Zap with Gmail as the Trigger
In Zapier, choose Gmail and pick a trigger like New Email Matching Search or New Labeled Email.
2. Select Awaz.ai as the Action
Choose Awaz.ai as the action.
Pick Make a Call or Agent Trigger.
3. Map Email Data to Awaz.ai
Map fields like sender’s address, subject line, or email body to Awaz.ai call parameters.
If you store phone numbers in email text, parse them using Zapier’s text functions or sub-steps.
4. Test and Go Live
Send a test email to confirm that Awaz.ai initiates a call or logs data.
Turn on the Zap once verified.
Tip: Combine Gmail filters (labels or specific keywords) with Awaz.ai triggers to ensure only relevant emails result in calls or agent triggers.
Get Started here - https://zapier.com/apps/awazai/integrations/gmail
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