Skip to main content

Integrating Awaz.ai with Google Sheets

Optimize data automation with Awaz.ai–Google Sheets integration via Zapier. Sync contacts, update call records, and streamline reporting.

Updated over a month ago

Overview

Two directions:

  • Scenario A (Awaz.ai → Google Sheets): Log Awaz.ai call data in a spreadsheet.

  • Scenario B (Google Sheets → Awaz.ai): Trigger calls or updates in Awaz.ai when new rows are added or updated in Sheets.


Scenario A: Awaz.ai → Google Sheets

1. Create a Zap with Awaz.ai as the Trigger

  • In Zapier, click Create Zap.

  • Choose Awaz.ai as your trigger (e.g., Agent Trigger for a completed call).

2. Google Sheets as Action

  • Choose Create Spreadsheet Row or Update Spreadsheet Row.

3. Map Fields

  • Match columns (e.g., Date, Caller Name, Call Summary).

4. Test and Activate


Scenario B: Google Sheets → Awaz.ai

1. Google Sheets Trigger

  • In Zapier, pick New or Updated Spreadsheet Row.

2. Awaz.ai as Action

  • Choose Make a Call or Agent Trigger.

3. Map Row Data

  • If your spreadsheet has columns like Phone Number, Name, or Instruction, map them to Awaz.ai.

4. Test and Enable

  • Add a test row in Sheets.

  • Confirm Awaz.ai receives the data and initiates the call.

Tip: Use Sheets as a mini-CRM or call queue. When you add a row with a phone number, Awaz.ai automatically calls them.


Need help?

We’ve got plenty of resources to assist you!

📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
📧 Support Email: [email protected]

Did this answer your question?