Easily Manage Your Contacts with CSV Import
Uploading contacts via a CSV file allows you to efficiently manage large contact lists and streamline campaigns. Instead of manually entering each contact, you can bulk upload data while ensuring consistency and accuracy.
With this guide, you’ll learn how to:
✔ Create a new contact list in Awaz.ai.
✔ Format your CSV correctly using Awaz.ai’s template.
✔ Upload and verify imported contact data.
✔ Troubleshoot common CSV import issues.
Create a Contact List in Awaz.ai
Before importing a CSV, you’ll need to set up a contact list:
Log into Awaz.ai and navigate to the Contacts section.
Click “Create New List” and name it based on your campaign.
Save the list—it will now be available for CSV import.
💡 Tip: Creating separate contact lists for different campaigns helps with audience segmentation and better AI agent targeting.
📌 Need custom fields for more detailed contacts? Read our Using Custom Fields to Enhance Contact Lists Guide.
Format Your CSV File Correctly for Import
Awaz.ai requires a specific format for CSV imports to ensure the data is read correctly.
🔹 Download the CSV Template
When clicking "Import CSV", a pop-up window will appear with:
✔ Guidelines for formatting your CSV file.
✔ A downloadable template to ensure your data is structured correctly.
🔹 CSV Formatting Requirements
✔ Each column must exactly match the template headers (e.g., Name, Phone, Email).
✔ Phone numbers should be in the correct format (avoid spaces or special characters).
✔ Ensure all required fields are filled out before importing.
💡 Tip: Using the provided template is mandatory to prevent import errors.
Upload the CSV and Verify Imported Data
Once your CSV is formatted, follow these steps to import it into Awaz.ai:
Click "Import CSV" and upload your properly formatted file.
Ensure that all required columns are present and match the system's structure.
Click Save to begin processing the data.
Once the upload is complete, review the imported contacts to verify accuracy.
💡 Tip: If you notice missing data, re-check the CSV format before attempting another upload.
📌 Want to extract data later? Read our Exporting Contact Lists Guide.
Troubleshoot Common CSV Import Errors
If an error occurs during the import process, Awaz.ai will provide a report outlining the issue. Here’s how to fix common problems:
Issue | Possible Cause | Solution |
Missing Contacts | Blank rows or incorrect formatting | Remove empty rows & check for missing fields |
Phone Numbers Not Importing | Incorrect number format | Use the correct country code & remove spaces |
Unmatched Fields | CSV headers don't match Awaz.ai's format | Download & use the provided CSV template |
💡 Tip: If errors persist, reformat the CSV file using the template and guidelines provided during import.
Need Help?
We’ve got plenty of resources to assist you!
📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
📧 Support Email: [email protected]