Efficient Scheduling with Awaz.ai’s Calendar Integration

Awaz.ai allows you to sync agent calendars for automated scheduling, appointment management, and availability tracking. Whether your AI agent is booking consultations, follow-up calls, or sales meetings, connecting a calendar ensures efficient scheduling with minimal manual intervention.

✔ Connect Awaz.ai to Google Calendar for real-time scheduling
✔ Automate booking workflows using Zapier
✔ Assign scheduling permissions to AI agents
✔ Prevent double bookings by syncing availability

This guide walks you through how to configure and optimize scheduling for your AI agents.

Step 1: Set Up & Link a Calendar

Before an AI agent can schedule appointments, you need to create and link a calendar.

🔹 Linking Google Calendar

Go to the "Calendar" section from the left-hand menu.
Click “Add Calendar” and choose Google Calendar.
Sign in with your Google account and grant permission for Awaz.ai to access the calendar.
Select the calendar you want to use for scheduling.
Click Save to complete the connection.

💡 Tip: Ensure that your Google Calendar is correctly configured to prevent overlapping bookings.

Step 2: Assign Scheduling Permissions to AI Agents

Once the calendar is set up and linked, the next step is to enable scheduling within the agent settings.

🔹 Assigning a Calendar to an AI Agent

Go to Agents from the left-hand menu.
Select the AI agent you want to configure.
Click Edit Agent, then go to the Actions tab.
Under "Scheduling", choose:
- Google Calendar (linked calendar from Step 1).
Click Save Changes to confirm.

💡 Tip: AI agents can only schedule appointments if they are linked to a calendar or an automated scheduling workflow.

Want your appointment titles to include the contact’s name?
You can dynamically customize the calendar event title using variables like {{Contact.FirstName}} in the field that triggers the scheduling action.
For example:
When users ask to book an appointment, book it on the calendar. Title it "Introduction to OUR COMPANY" appended with {{Contact.FirstName}} in it.

📌 Looking to enhance scheduling automation? Check out our Awaz.ai + Google Calendar Integration Guide.