How Awaz.ai Subscription Charges Work
Understanding how subscription charges and per-minute fees work on Awaz.ai ensures transparent billing and helps you manage costs efficiently. In this guide, we’ll cover:
✔ The subscription pricing models and per-minute call fees
✔ How charges are applied and where to view them in your account
✔ Frequently asked questions regarding billing details
Step 1: Overview of Subscription Pricing Models & Per-Minute Call Fees
Awaz.ai offers flexible pricing plans tailored to different business needs.
🔹 Subscription Plans
Awaz.ai provides two main subscription options:
✅ Starter Plan – For individuals & small teams
✅ Pro Plan – For businesses needing unlimited AI agents & users
💡 All plans include:
✔ A 14-day free trial with $10 in free credit
✔ Cancel anytime before the trial ends to avoid charges
✔ Monthly or annual billing options for flexibility
🔹 Per-Minute Call Fees
In addition to subscription costs, Awaz.ai applies per-minute pricing for AI calls.
Starter Plan: Calls cost $0.40 per minute
Pro Plan: Calls cost $0.34 per minute
💡 Tip: The Pro Plan offers a lower per-minute rate, making it ideal for businesses with high call volumes.
📌 Need a breakdown of features? Read our Subscription Plans Guide.
Step 2: How Charges Are Applied & Where to View Them in Your Account
Your subscription charges and per-minute usage fees are applied automatically based on your selected plan and call usage.
🔹 How Subscription Charges Work
Charges are billed monthly or annually depending on your plan.
If you upgrade, prorated adjustments will be applied to your next billing cycle.
If you downgrade or cancel, changes take effect at the end of your current billing period.
🔹 Viewing Subscription & Call Charges in Your Account
Go to Awaz.ai: 👉 www.awaz.ai
Log into your account and navigate to Settings > Billing.
View your current plan, billing cycle, billing info and next renewal date.
📌 Want to learn more about managing payments? Read our Managing Payment Methods Guide.
Step 3: Frequently Asked Questions Regarding Billing Details
🔹 How do I upgrade or downgrade my subscription?
1️⃣ Go to "Settings" > "Billing"
2️⃣ Click “Change Plan” and select your new subscription.
3️⃣ Changes take effect immediately, with prorated adjustments.
🔹 When am I billed for my per-minute call usage?
Per-minute fees are billed at the end of each billing cycle.
The total call cost appears in the Billing Dashboard under Usage Charges.
🔹 Can I cancel my subscription at any time?
Yes! You can cancel anytime before your renewal date to avoid future charges.
🔹 What happens if my payment fails?
Awaz.ai will notify you via email to update your payment method.
Service access may be temporarily restricted until payment is resolved.
To prevent disruptions, keep your billing details up to date.
📌 Need help troubleshooting billing issues? Read our Understanding Your Billing Dashboard Guide.
Need Help?
We’ve got plenty of resources to assist you!
📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
📧 Support Email: [email protected]