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Using Custom Code & Script Integration into Your Dashboard

Add tracking tools and widgets, as custom JavaScript to your platform in seconds.

Updated over 10 months ago

Overview

Awaz.ai now allows Whitelabel users to inject their own custom code or scripts directly into their platform. Whether you’re tracking analytics, embedding a chatbot, or setting up conversion events, this feature gives you complete control over your dashboard experience.

By the end of this guide, you’ll know how to:

✔ Add Google Analytics, Facebook Pixel, or similar tracking snippets
✔ Embed third-party chat widgets like Intercom or Drift
✔ Insert custom HTML, JavaScript, or CSS
✔ Manage and update scripts from your dashboard


Step 1 – Access the Custom Scripts Panel

  1. Log in to your Whitelabel dashboard.

  2. From the left-hand menu, go to Whitelabel > Connections & Integrations > JS Script.


Step 2 – Add Your Script Snippet

You’ll see a field titled “JS Script” where you can paste your custom code.

Supported script types include:

  • 📊 Analytics & Tracking: Google Tag Manager, and Google Analytics.

  • 💬 Live Chat Widgets: Intercom, Drift, Crisp, Tawk.to, and others.

  • 🧪 A/B Testing & Optimization: Use tools like Hotjar, Optimizely, or VWO.

  • ⚙️ Custom Functionality: Insert any valid JavaScript, HTML, or CSS.

Paste your script(s) into the provided box and click Publish Code to apply changes.

💡 Note: Scripts are injected globally across your dashboard. Be sure to test any additions thoroughly before deploying to live users.




Use Cases

🔹 Advanced Analytics
Track user behavior, page views, clicks, and session data with Google Analytics or GTM.

🔹 Ad Conversions
Use Meta Pixel, TikTok Pixel, or Google Ads tracking to monitor lead generation and ROI.

🔹 Live Support & Engagement
Add real-time chat support to your platform via Intercom or any preferred live-chat tool.

🔹 Third-Party Widgets
Embed surveys, support tools, calendars, or even forms from services like Typeform or Calendly.


Need Help?

We’ve got plenty of resources to assist you!

📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
💬 Live Chat – Bottom-right corner of the Awaz platform

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