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Using Custom Code & Script Integration into Your Dashboard

Add tracking tools and widgets, as custom JavaScript to your platform in seconds.

Updated over 2 weeks ago

Overview

Awaz.ai now allows Whitelabel users to inject their own custom code or scripts directly into their platform. Whether you’re tracking analytics, embedding a chatbot, or setting up conversion events, this feature gives you complete control over your dashboard experience.

By the end of this guide, you’ll know how to:

✔ Add Google Analytics, Facebook Pixel, or similar tracking snippets
✔ Embed third-party chat widgets like Intercom or Drift
✔ Insert custom HTML, JavaScript, or CSS
✔ Manage and update scripts from your dashboard


Step 1 – Access the Custom Scripts Panel

  1. Log in to your Whitelabel dashboard.

  2. From the left-hand menu, go to Whitelabel > Connections & Integrations > JS Script.


Step 2 – Add Your Script Snippet

You’ll see a field titled “JS Script” where you can paste your custom code.

Supported script types include:

  • 📊 Analytics & Tracking: Google Tag Manager, and Google Analytics.

  • 💬 Live Chat Widgets: Intercom, Drift, Crisp, Tawk.to, and others.

  • 🧪 A/B Testing & Optimization: Use tools like Hotjar, Optimizely, or VWO.

  • ⚙️ Custom Functionality: Insert any valid JavaScript, HTML, or CSS.

Paste your script(s) into the provided box and click Publish Code to apply changes.

💡 Note: Scripts are injected globally across your dashboard. Be sure to test any additions thoroughly before deploying to live users.




Use Cases

🔹 Advanced Analytics
Track user behavior, page views, clicks, and session data with Google Analytics or GTM.

🔹 Ad Conversions
Use Meta Pixel, TikTok Pixel, or Google Ads tracking to monitor lead generation and ROI.

🔹 Live Support & Engagement
Add real-time chat support to your platform via Intercom or any preferred live-chat tool.

🔹 Third-Party Widgets
Embed surveys, support tools, calendars, or even forms from services like Typeform or Calendly.


Need Help?

We’ve got plenty of resources to assist you!

📺 Tutorial Videos: Watch step-by-step guides
🔑 Login / Sign-up: Access Awaz.ai
📖 Help Center: Visit our knowledge base
💬 Live Chat – Bottom-right corner of the Awaz platform

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