At Awaz, we prioritize the safety and integrity of your data. Our Backup and Disaster Recovery (BDR) setup is designed to minimize downtime and data loss, ensuring business continuity even in the face of unexpected events.
Here’s a detailed overview of how we handle backups and recovery:
🔄 Automated Backup Strategy
We use a layered backup approach to ensure recent and historical data is preserved:
Daily Incremental Backups: These backups capture only the data that has changed in the last 24 hours, allowing for efficient storage and fast recovery.
Weekly Full Backups: Once a week, we perform a full snapshot of the system, serving as a solid foundation for recovery.
Secure Off-site Storage: All backup data is stored in secure, redundant locations to guard against system failures or disasters.
🧭 Recovery Objectives
We follow industry-standard recovery metrics to guide our disaster response:
Recovery Point Objective (RPO): Up to 24 hours. In case of failure, we can usually recover data up to the last daily backup.
Recovery Time Objective (RTO):
Minor issues: Typically resolved within 2–4 hours.
Major incidents: Full recovery may take 6–12 hours, depending on complexity.
🔍 Testing and Monitoring
To maintain readiness and reliability:
Regular Testing: We routinely test our backup and restore processes.
Monitoring: Backup jobs are continuously monitored to detect and resolve issues proactively.
Integrity Checks: We periodically verify that backup data remains complete and restorable.
📤 Manual Data Export
In addition to automated backups, you can also manually export your data at any time through the platform. This gives you an extra layer of control and flexibility, allowing you to keep personal backups or perform audits as needed.
If you have any questions or need support with backups or data exports, feel free to reach out to our support team. We’re here to ensure your data remains safe, accessible, and in your control—always.